Description

Yvana Robin

7897 Mc Laughlin Rd, Brampton, ON, L6Y 5H9

HIGHLIGHTS OF QUALIFICATIONS AND SKILLS

Currently enrolled in the Social Service Worker Diploma Program at Sheridan College, graduating April 2018

Fluent in Microsoft Word, Excel and PowerPoint presentations.

Excellent reading and writing skills.

Effective time management skills, communication skills, decision making and problem-solving skills.

Strong interpersonal skills and professional manner.

Clean Criminal Record Check

EDUCATION

Social Service Worker Program September 2016-Present Sheridan College, Brampton, ON Expected date of graduation- April 2018

VOLUNTEER/COMMUNITY EXPERIENCE

Past Secretary of Political Party Branch – St Maarten 2014/2015

My responsibilities included taking minutes during meetings and guiding members through the completion of tasks.

Presented minutes to the President after every session.

Member of Aids Foundation – St. Maarten

Provided community awareness of AIDS and other sexual diseases.

Organized monthly free clinics at different locations.

Excellent communication skills and understanding of an anti- oppressive environment.

Confidentiality was strictly enforced

Member of the Interact Club (Division of Rotary International)

Interact gives students ages 12-18 the chance to make a real difference while having fun. Interact clubs carry out two service projects a year: one that helps their school or community and one that promotes international understanding.

Involved in various fundraising activities to raise funds for different foster homes in the community.

Participated in a library drive.

Member of Student Government at School – St. Maarten Academy

Assistant Public Relation

My duties were to share important information with the student body

Communicate through flyers, activities and different events

I was to be actively invested in the school

Being social and friendly was two of the traits I had to obtain

PROFESSIONAL EXPERIENCE

Ticketing Agent

Princess Juliana International Airport, St. Maarten

Communication skills were essential

Active listening and typing skills were key

Understanding and comprehending language barriers

Customer Service Representative

NAGICO Insurances, St. Maarten

Worked in the customer service medical department

Essential time management skills needed

Worked effectively with a variety of people with different temperaments

Demonstrated a calm and professional manner while dealing with clients

Displayed great communication skills

 

Education

St. Maarten Academy

august 2009/june 2015 High school diploma

Sheridan College

sept 2016/apr 2018 Pending degree