Description

OSEI POKU

2375 The Collegeway #803, Mississauga, ON

EDUCATION

RYERSON UNIVERSITY Toronto, ON

Bachelor of Commerce; Major in Business Technology Management Current

ST. JOAN OF ARC CATHOLIC SCHOOL Toronto, ON

Ontario Secondary School Diploma September 2008 – June 2012

Acquired analytical problem solving skills through numerous business related assignments

EXPERIENCE

ROGERS CENTRE Toronto, ON

Suite Runner June 2016 – Present

Supports a hospitable environment by greeting guests throughout the stadium

Distributes food/beverage and other services to luxury suites

Maintained standard of orderliness and cleanliness of suite throughout events

Provides quick and attentive follow up for any delivery errors

Assist with keeping the inventory in order

Works collaboratively with all luxury suites associates to ensure to overall successful operation of the department

SCADDABUSH Toronto, ON

Serving Assistant June 2016 – Dec 2016

Observe tables and take note of dirty, clean and occupied tables

Greeted guests with or without the presence of host’s

Assist waiters/waitresses in serving orders to guests

Assisted bar tenders in the re-stock of the bar prior to the close of the restaurant

CANADIAN TIRE Toronto, ON

Sales Associate – Housewares, Hardware, Cashier September 2015 – January 2016

Worked in more than one department including housewares, cashier as well as hardware

Provided customers with product knowledge on numerous items across various departments and followed through post sale to ensure customers were satisfied with their purchase

As a cashier, ensured all cash, debit & credit sale transactions followed the proper protocol while promoting other in store offers such as loyalty card and store exclusive credit cards

As sales associate, I handled documents containing information on incoming and of stock inventory, handled physical stock on a daily basis and assisted in the set up of in store sales promotions amongst the various departments

TRI-MENTORING/ RYERSON UNIVERSITY Toronto, ON

First Generation Ambassador September 2013 – August 2015

Visited different communities within the GTA and educated both students and community members about the post-secondary opportunities available to them

Communicated with First Generation students and their parents providing them information about Ryerson campus with a specific focus on Student Services, Tri-Mentoring and the First Generation Program

Connected on a personal level with FG students in the community and acted as a role model expressing my story and exactly how Tri-Mentoring has assisted me in my current situation

Undertook special projects that were assigned while working for Tri-Mentoring in order to advance the FG Program

Promoted the First Generation Program through reaching out to various community members, faculties and students through workshops, emails, etc.

Attended and participated in the organization and set up First Generation events and workshops hosted by Tri-Mentoring

 

XEROX CORPARATION Oakville, ON

Toner Factory – Pack Line Worker July 2013– August 2013

Handled and assembled toner contents for mass shipments to customers ensuring that time and speed expectations were met

Completed paper work and entered information into company database for product tracking in order to ensure that all orders were sent on time

Ensured that proper Work and Safety procedures were followed throughout the factory so that all employees felt comfortable in their work conditions

WEST 49 Toronto, ON

Sales Associate December 2012 – January 2013

Interacted and assisted customers to ensure and excellent customer service experience, ultimately increasing sales

Stocked inventory for international company ensuring that all products were organized by type for easy shopping access

Assisted with heavy lifting of objects approximately 40ibs while following Work Place Safety procedures

Provided customers with additional assistance when locating products in order to ensure that their shopping experience was pleasant and convenient

SWISS CHALET Toronto, ON

Line Chef / Dish Washer May 2012 – December 2012

Responsible for daily preparation and serving of food items ensuring that all meals were prepared following proper Health Food Regulations

Ensured that proper sanitary rules were followed and that the conditions of the kitchen, cooking and dining materials in the restaurant were clean and ready for customers to use

EXTRA CURRICULAR

UNITED BLACK STUDENT AT RYERSON Toronto, ON

Volunteers September 2012 – Present

Assisted with event planning and promotion for the 4th Annual Black Students Conference at Ryerson resulting in over 150 students in attendance

Held a instrumental role in the preparation of various events, workshops and movie nights hosted by student group engaging Ryerson students

Responsible for reaching out to students and faculties, informing them about the services and events that UBSR holds and in addition encouraging students to get involved

Helped to promote events that were taking place through flyers and social media updates